Shipping policy

Welcome to Tandia Mall – your trusted store for modern and luxury collections. Below you’ll find details about our shipping process, timelines, and coverage.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time

Since we work with global suppliers to bring you high-quality products, shipping times may vary.

Standard Shipping (USA): 7–14 business days

Expedited Shipping (when available): 5–10 business days

Note: Business days do not include weekends or holidays.

Shipping Costs

Standard Shipping: FREE for all U.S. orders

Expedited Shipping: Calculated at checkout (if available for your product)

Order Tracking

Once your order ships, you’ll receive a tracking number via email.

Tracking may take 2–5 business days to update after dispatch.

Delays

While we strive to deliver your order as quickly as possible, shipping delays can occasionally occur due to factors outside our control (e.g., customs checks, carrier delays, high demand seasons).

Incorrect Address Policy

Please ensure your shipping address is correct when placing your order. We are not responsible for delays or losses caused by an incorrect or incomplete address.

Lost or Missing Packages

If your package does not arrive within the estimated timeframe, please contact us at [support@tandiamall.com]. We’ll work with our suppliers and carriers to resolve the issue.

Contact Us

If you have any questions about shipping, feel free to reach out:

📧 Email: support@tandiamall.com